How do orders for collection work?

Guests order from your menu on your website and collect at the counter. Kwipps does not do delivery, kitchen printing or stock.

Switch it on

1. 1Go to Console › Settings › Ordering.
2. 2Tick Take orders for collection, set the Minutes you need to prepare an order, and write A line for the order page if you like.
3. 3Press Save.

Handle an order

1. 1New orders arrive under Console › Orders, in To do. Each shows what was ordered, when it will be collected, and whether it is paid or to be paid on collection.
2. 2Press Ready when it is ready, and Collected when it has gone. It moves to Done.
3. 3To change an order, press Change: the console shows the difference first. A lower total is refunded to the card; a higher one is collected at the counter.
4. 4To cancel, press Cancel — for a paid order, the button refunds the payment too.

Take an order by telephone

1. 1In Console › Orders, press Take an order.
2. 2Choose the dishes, fill in the name, telephone, email for the receipt, the day and time of collection and anything the kitchen should know.
3. 3Choose They pay when they collect, or Email them a payment link.
4. 4Press Take the order.