How do I sign in, and what if I forget my password?
Sign in at console.kwipps.com or my.kwipps.com with your email address (or account code) and your password; "Forgotten your password?" emails you a six-digit code that lets you choose a new one. You can add a second step: a six-digit code by email or by text message.
Updated 4 October 2026
You have one Kwipps login, with one password, for two places: the console (console.kwipps.com), where you run the business, and your account (my.kwipps.com), where your plan, domain and email addresses are. Each asks you to sign in once; you then stay signed in on that browser for thirty days.
The first time
- Sign in with the email address or account code and the password from your welcome email.
- You are asked to choose your own password: at least ten characters. A short phrase you will remember beats something with symbols in it.
- Press Save and continue.
Forgotten your password?
- On either sign-in page, press "Forgotten your password?".
- Type the email address or account code you sign in with and press "Email me a code".
- A six-digit code arrives by email. It works once and expires in ten minutes.
- Type the code and your new password, and press "Save and sign in". Every other browser signed in to your account is signed out at the same moment.
For your privacy, the page answers the same way whether or not the address has an account — if no email arrives, check the address you used, or write to us.
Change your password
Go to my.kwipps.com › Account › Change your password, type the current one and the new one, and press Change password. Other browsers are signed out.
Two-step sign-in
With two-step sign-in on, a stolen password alone cannot get anyone in: after your password, you are asked for a six-digit code.
- Go to my.kwipps.com › Account › Two-step sign-in.
- Under "Second step", choose "A code by email" or "A code by text message".
- For a code by text, type your mobile number and press "Text me a code", then type the code you receive and press "Check the code".
- Type your password and press Save.
If a text cannot be sent, the code comes by email instead, so you are not shut out. If "A code by text message" cannot be chosen, text messages are not available on your account yet: choose the email. To turn the second step off, choose "Off" and save with your password; other browsers are signed out.
Lost a phone, or signed in on a shared computer?
Press Sign out everywhere under my.kwipps.com › Account › Signing out (or Console › Settings › Signing out). Every session of your login ends at once.
Related articles
- What is the difference between my.kwipps.com, the console and the editor?The console (console.kwipps.com) is where you run the business every day; my.kwipps.com is what you have with Kwipps — plan, domain, email addresses, logins; the editor, opened from my.kwipps.com, changes your website.
- How do I give a member of staff their own login?The owner adds them under my.kwipps.com › Account › Who can sign in; they get their own sign-in as a manager, who can run the console and change the website but not see billing, domains or who else can sign in.
- How do I change or cancel my plan, and what happens to my website?Switch plans under my.kwipps.com › Plan and billing — the difference is on your next invoice; cancel from the Stripe page behind "Manage payment method and invoices", and your website stays live until the end of the month you paid for.