How do I issue an invoice with a Swiss QR-bill?
Add your IBAN under Console › Policies › Getting paid, then press "Issue the invoice" on the stay — the invoice carries the VAT contained and, for anything still due, a QR-bill with its own reference.
Updated 27 September 2026
The invoice is made from the stay's bill. It shows every line, the payments, the balance due and — if you are VAT registered — the VAT contained at each rate.
Before your first invoice
- Under Console › Policies › Taxes, tick VAT registered if you are, and fill in your VAT number. The rates are 3.8% on lodging and 8.1% on extras unless you change them. Lines posted before you tick the box carry no VAT.
- Under Console › Policies › Where bookings are sent, and the bill, choose your Invoice number prefix. Invoices are numbered prefix, year and number: INV-2026-0001, INV-2026-0002…
- Under Console › Policies › Getting paid, fill in your IBAN for bank transfers: a Swiss or Liechtenstein IBAN (21 characters, starting CH or LI). A QR-IBAN works too.
- Press Save policies.
Issue the invoice
- Open the stay from Console › Stays.
- Under The bill, press Issue the invoice. The invoice opens in a new window, ready to print or save as a PDF, and the number is given to it.
- Pressing the button again later opens the same invoice with the same number, updated with anything added since.
The QR-bill
When there is a balance due and you have given an IBAN, the foot of the invoice carries a Swiss QR-bill for that amount, with its own payment reference built from the invoice number (with a QR-IBAN, the invoice number goes in the message instead). It needs your hotel's postcode and town under Console › Settings › Name and address, and the currency must be CHF or EUR.
Related articles
- How do I add charges and payments to a guest's bill?Open the stay and use the Add line under The bill — a charge, a payment, a refund, an adjustment or tourist tax — and the balance due updates at once.
- How is the tourist tax worked out, and what do children pay?Set the tax per person per night under Console › Policies › Taxes and the two ages your commune uses; the booking form asks for the children's ages and the bill follows the bands.
- Where are the month's figures, the HESTA lines and the bookkeeping file?Under Console › Today › This month — occupancy, average rate, nights by country and the tourist tax, with two downloads: the HESTA lines for the statistics office and the bookkeeping CSV by VAT rate.