How do I confirm, decline or move a booking?

Requests wait on Console › Tonight with Confirm, Decline and Not yet; a confirmed booking can be moved to another day, time or party size, or cancelled — and the guest is emailed each time.

Updated 27 September 2026

Unless you switch on confirming at once, a booking from your website is a request: nothing is promised until you answer. Tonight shows how many are waiting on you, and the strip of days above the list flags any day with a request still open.

Answer a request

Go to Console › Tonight. Move between days with the arrows, or tap a day in the week strip.
A request is marked Needs you. Press Confirm, Decline, or Not yet to tell them you are full and keep them on a list. See How does the waiting list work?
The guest is emailed your answer. The guest's own note shows under "They said:", and you can keep a note of your own that they never see.

Move a booking

On the booking's card, press Move.
Change the day, the time or the number of people, and tick Email them the new time to tell them.
Press Move it. A table somebody else holds at that time is refused, with who has it.

Cancel a confirmed booking

On the booking's card, press Cancel. It is there until the party is seated.
Write a line they will read if you like, tick Email them to say so, and press Cancel the booking — or Keep the booking to change your mind.